FAQ

What's the meaning of a self drive tour?

It’s the combination of 3 elements: car rental, accommodations and a predetermined itinerary. There is no driver and no guide. You plan your days as you like.

How can I personalize my itinerary?

When filling out the reservation form, you have the option of: choosing your car, upgrading accommodations, and modifying your itinerary or length of stay.

Can I pay using my own currency?

FranceTriptailor is a French company and therefore all prices are in euros. Your currency will automatically be converted into euros with respect to your bank’s exchange policy.

Can I choose the type of room I would like ?

Yes. When you fill in your online booking form, you can specify the type of room and bed you would like: double, twin, single, etc.

What do I need to drive in France ?

Ideally, you need to have an international driver’s license (for non EEc members). However, there could be a driver’s license agreement between your country and France. Please find out about this before you leave.

What happens if I have to cancel my reservation ?

Triptailor’s policy is clear: 15 days prior to departure, no fee (but tickets that have been issued will not be reimbursed). Less than 15 days prior to departure, no refund is given unless you have purchased our cancellation insurance. In this case, you will be fully reimbursed, no matter what the reason might be for cancellation.

What type of clothing do I need ?

The type of clothing you need will depend upon the season and the region you decide to visit. In any case, you should  bring clothes and shoes that are comfortable for you to walk in. And even in summer, make sure you have something to protect yourself from the rain.

What documents do I need to bring with me?

You should have: a valid passport, a visa (if needed), an international driver’s license and updated vaccinations, if applicable to you.

Can I use my own car ?

Yes. In this case, the car rental rate is deducted from the total cost of your trip. You are, therefore, covered by your own car insurance company according to the terms of your contract.

Will my cell phone work in France ?

It all depends on the type of cell phone subscription you have, and whether or not you can make and receive calls in France. If you can, be aware that it is often very expensive to use foreign cell phones in France. FranceTriptailor, therefore, recommends you consult your cell phone provider.  You may wish to purchase a French SIM card to reduce the cost of your calls.

Is there a price breakdown ?

A price breakdown is included with each itinerary and its detailed description.

Your trips are expensive !

It has been our experience that if you want quality, you have to pay for it. Prices are calculated to include, not only the cost of the itineraries, but also the time spent preparing them, transportation costs to and from sites and services provided. If you have the quality you expect, then prices will be of lesser importance.

How can I get a discount ?

Discounts are given on trips that are booked more than three months prior to departure date.

How did you select the hotels ?

Based on 3 main criteria: the quality of the hotel, services provided, authenticity and location with respect to the itinerary.

How do I make a reservation ?

• Fill-out the reservation application form.
• I will then check availability.
• If a confirmation is possible, you will receive a reservation link.
• Fill-out the reservation form. A recap of your trip will also be displayed.
• Make your payment.
• You will then receive a booking reservation.

I didn’t find exactly what I’m looking for on your site. Can you help me ?

Yes. Please send us your request by e-mail. We will let you know if we can do it.

How do I make a payment ?

Online payment is safe and secure thanks to the french bank Crédit-Mutuel. You can pay using a creditcard or Paypal. A down payment of 50% of total cost is  due for reservations made more than 30 days before departure date. For bookings made less than 30 days before departure date, the total cost of the trip is due.

Can I do the trip by myself ?

Yes you can. However, there will be an increase in price due to the extra cost of a single room.

How do I get to the starting point ?

You can get to most starting points by train, and in some cases, by plane. Triptailor can reserve tickets and make hotel  reservations for you before and after your itinerary.

If I have a problem during my trip, can you help me ?

A support line is available to you 24 hours a day. If you have a serious problem, I will personally come to help you without extra charge.

What expenses will I incur during the trip ?

Lunch, dinner, entrance fees, gas and toll fees are not included in the price of your trip. You will also need to budget for personal expenses.

Can I visit a winery and still drive afterwards ?

You can but your wine intake should be limited. Your blood alcohol level while driving in France must not exceed 0.5 grams per litre of blood (or 0.25 mg per litre of expired air), which is roughly the equivalent of two glasses of alcohol (beer,wine, etc.).

I don’t speak French. Will I still enjoy the trip itinerary ?

Should you not come to France just because you don’t speak French? The answer is no. You will not have problems    communicating with anyone who is accustomed to working with foreigners at tourist sites, hotels, etc. If you need help finding a restaurant, ask directions, etc., you will always be able to make yourself understood using your map and tourist guide. This will also be an opportunity for you to meet people !

How can someone get in touch with me ?

Via your cell phone. Ask your telephone provider if you can use your phone in France, and whether you can insert a SIM card in your phone to reduce calling costs.

What’s the best time to come to France ?

Mid-season April, May, June, September and October—is the besttime to come as days are still long and sunny, and there are less tourists.

Can I choose the type of car I want to drive ?

Yes. When filling out the reservation form, you have the choice of a convertible, sedan or minivan. If you don’t specify the type of car you want, FranceTriptailor will book a multi purpose vehicule.

Is France a safe country ?

France, like other European countries, is relatively safe. Authorities remain vigilant in regards to terrorism. Tourists,   as is the case everywhere, are targets for petty crime. We, therefore, suggest you be careful and remain discreet.

Do I need a visa to come to France ?

Whether or not you need a visa to come to France dependsupon the agreement your country has with France. Please ask for information regarding visas at the French embassy in your country.

I don’t have a smartphone. How can I locate my position during the trip ?

For the moment, only the phone application is offered. If you do not have one, you can use the GPS system in your car (which is optional) and the road map provided by FranceTriptailor. You'll have also a roadbook.

Can I travel with a child or a baby ?

French driving regulations require you to have a suitable child seat when driving with children in the car. You can request a seat for babies (9-18kg) or children (over 18kg) when you fill out your reservation form.

Can I travel with someone who is handicapped ?

Yes. Accommodations will be modified to meet the person’s needs. However, some sites may be difficult to access. Please contact us for more information.

Why should I purchase your cancellation insurance ?

You should purchase cancellation insurance to avoid losing the full amount of your payment if you cancel less than 15  days prior to your departure. You will be reimbursed fully no matter what the reason might be for cancelling !